Parma president Tommaso Ghirardi insists there's no rift developing with fans.
Parma players met with ultras after defeat to Atalanta.
"It was a misunderstanding in communication," Ghirardi said.
"Our fans want to be acknowledged at the end of the game, generally the players do so on the road.
"Yesterday they did not, and once this was expressed to the directors, the team realised they had been disrespectful and met with the fans.
"It was a very civilised meeting - I have been here for many years and even in relegation, I have always been able to leave the stadium and walk around the city without any issues.
"The team greeted the fans after their shower, I am sorry that it was misunderstood by the papers.
"Believe me - those who witnessed it say it was a civilised discussion."
